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CEWE FOTOBUCH auf Fotopapier 1 2

CEWE

Manufacturer

Produkte

DAM

Lösungen

Digital Workflows
International Cooperation
Natural Language Search
Usage Rights Component

Branche

Manufacturer

Standort(e)

21 European countries

about CEWE

Efficient Digital Workflows and AI-Powered Image Search with 4ALLPORTAL

CEWE is Europe’s leading photo service provider, headquartered in Oldenburg, Lower Saxony. Since its founding in 1961, the company has offered traditional photo prints, as well as a wide range of customizable photo products. These include the CEWE PHOTO BOOK, personalized puzzles, and large-format wall art. The CEWE Group employs 3,500 people across 21 countries. Through its B2B operations, CEWE collaborates with drugstores, supermarkets, and other retail partners across Europe.

Keywords are History: 4ALLPORTAL's AI-Powered Search

With 4ALLPORTAL's AI search, we are able to find all files that do not have keywords. This makes it even easier for all users to find the right files in a short amount of time.

dominic brenzinski cewe mediaassets.1
Dominic Brezinski
Head of Cewe MediaAssets , CEWE
CEWE

Initial Situation

Over the course of 60 years, CEWE has become the European market leader in photo services. As the company grew, so did its archive of marketing content. However, managing the increasing volume of assets became time-consuming. Files had to be maintained multiple times, searches were time-consuming, and collaborating with agencies and partners required a great deal of manual coordination. Verifying image rights was particularly time-consuming. For each campaign, it was necessary to determine which usage rights applied and where an image had already been used. There was no central, reliable overview. Consequently, demands on the existing media and image management system increased. Therefore, CEWE decided to implement a digital asset management (DAM) system that would consolidate content, usage rights, and usage histories centrally.

CEWE

Challenge

CEWE processes large volumes of image and media files for use in various products, campaigns, and countries. Therefore, the company was looking for a powerful, highly customizable system that could automatically track complex file relationships and provide a clear overview of a piece of content’s entire journey—from capture and selection to eventual use.

  • Intelligently link files: At any time, track the usage rights and locations of each image.
  • Manage image rights securely: Always keep track of the usage rights and locations of every image.
  • Find content intuitively: Find relevant images quickly, even without exact metadata or complete tagging.
  • Connecting systems and users: Flexibly integrates third-party systems, international teams, and different access rights.

Solution

In collaboration with CEWE, 4ALLPORTAL implemented a centralized digital asset management (DAM) solution that connects media content, image rights, and workflows across national and system boundaries. The project focused on intuitive search capabilities, clear access structures, long-term knowledge transfer, and technical integration.

  • Internationally integrated

    The multilingual on-premises DAM was integrated with the CEWE Web CMS and went live after about nine months.

  • Rights and Access Controlled

    Image rights, usage locations, and file relationships can be tracked centrally. Flexible roles govern access for different user groups.

  • AI Search Developed Collaboratively

    CEWE and 4ALLPORTAL are developing a semantic search tool called Natural Language Search that allows employees to find images using their own words, even if the images are not fully keyword-tagged.

CEWE Familienkalender

Result

  • Between 200 and 300 CEWE employees at its European locations regularly use 4ALLPORTAL.
  • AI-powered search enables users to find relevant content more quickly. It allows for intuitive searching, regardless of taxonomies or complete indexing, and reduces the effort required for data maintenance.
  • The content is easily accessible, simple to find, and easy to share.
  • Rights approvals are processed more quickly, and agencies are granted access to content that is relevant to them.

collaboration

Continuing to Develop Together – Even After Go-Live

  • Developing Together

    CEWE and 4ALLPORTAL are working closely together, even beyond the implementation of the DAM. This partnership combines CEWE’s experience in photo finishing with 4ALLPORTAL’s expertise in DAM systems.

    “CEWE, the European market leader in photo finishing, and 4ALLPORTAL, a DAM system expert, have joined forces.”

    Dominic Brezinski

  • Partnership Beyond the Go-Live

    Even after the system is launched, we continue to work closely together. Together, we evaluate new requirements and continuously adapt the system to CEWE’s needs.

    “We regularly request new customizations and features, and we collaborate on configuration as well.”

    Katrin Meiners

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