What is a PIM System?

Table of Contents

Introduction

In the age of digitalization, efficient data management is a crucial foundation for the success of companies. Product information must be centralized, correct and kept up to date in order to remain competitive. This is where the PIM system, or Product Information Management, comes into play.

PIM software makes it possible to collect and manage product information in a single location and make it available for various sales channels. By introducing such software, you benefit from significantly better data quality and optimized workflows in all areas of the company.

Definition: Product Information Management (PIM)

A PIM system (Product Information Management System) is a software solution that specializes in centrally storing and managing all relevant product information. The aim is to create a single source of truth, i.e. a single, reliable data source. This means that all employees have access to the same, always up-to-date information.

A PIM enables the centralized maintenance of product information in a media-neutral format. This means that the data can be flexibly forwarded to different sales channels such as web stores, print catalogs or mobile apps without having to be prepared separately for each medium. In this way, the PIM system ensures consistent and accurate product data.

The role of PIM in the company

Why is a PIM system so important for companies? The answer lies in the complexity of modern business processes. Product data often has to be made available in different formats and for different channels. Without a centralized system, this quickly leads to inconsistencies and errors that cost time and money.

With a PIM system, you can centralize the storage and access to product information. This means that all relevant data – product specifications, data sheets, translations and marketing texts – are stored in a single location. This avoids redundancies and significantly improves data quality.

Another advantage is the time saved. By automating many of the processes associated with maintaining product information, you can focus on other important tasks. Product information management ensures that your product data is always up to date and available for all marketing and sales channels.

The 3 biggest advantages of PIM software

1. Efficient management of Product Data

Managing product data can be complex and time-consuming. A PIM system offers an efficient solution here. By centralizing all product information in a single system, you can ensure that the data is always up-to-date and consistent. This significantly reduces the likelihood of errors and redundancies.

The solution also allows you to save product data in a media-neutral way and make it available for different output channels. This means that you can use the same data for your web store, print catalogs or other sales channels without having to adapt it multiple times. This significantly increases efficiency in your company.

2. Improving Data Quality

High data quality is crucial for success in product communication. Poor data leads to errors, misunderstandings and ultimately to lost sales. Product information management helps you to ensure that your product data is always correct and up to date. This makes a significant contribution to improving data quality.

By managing the data centrally, you can ensure that all changes to product information are immediately applied to all sales channels. This means that your customers always receive the right information, regardless of whether they are shopping online, in a print catalog or via a mobile app.

This not only increases customer satisfaction, but also the efficiency of your internal processes.

3. Optimization of workflows through PIM systems

Another major advantage is the optimization of workflows. By automating many of the tasks associated with maintaining product information, you can make your processes more efficient. This means that you and your team have more time for strategic tasks instead of spending time managing product data.

A PIM system also enables integration with existing systems such as ERP and MDM solutions. This ensures smooth data exchange between the systems and a consistent product experience across all touchpoints. The introduction can therefore significantly increase productivity in your company.

4. Integration with ERP solutions

Integration with ERP solutions is crucial for smooth data management. By connecting to your ERP system, you can ensure that all product information is managed centrally and is always up to date.

A PIM system allows you to store all data in a single source and then transfer it seamlessly to your ERP system. This improves the quality of the data and makes the management of product information much more efficient.

5. Omnichannel-Commerce

A PIM system is an indispensable tool for companies pursuing an omnichannel strategy. By maintaining product information centrally, you can ensure that your product data is consistent and accurate across all sales channels.

Whether web stores, mobile apps or print catalogs – you can provide your product data in a media-neutral (format-independent) and flexible way for all different channels. This not only helps to optimize your product experience, but also increases the efficiency of your product communication.

6. Perfect interaction between PIM and DAM

The interaction of PIM and DAM (Digital Asset Management) software offers significant advantages in the management of product data and digital assets. This powerful combination not only allows you to manage pure product data, but also to relate and link it to product images, data sheets and other assets.

This combination allows you to ensure that all product data and digital assets are organized and stored centrally and in a media-neutral way. This not only facilitates distribution for sales, but also ensures a seamless product experience in omnichannel marketing.

Which departments use a PIM system?

A PIM system is used by a variety of roles within a company, especially those involved in the management and distribution of product information.

• Marketers use the PIM to gain access to all marketing materials, whether for the online store, print catalogs or other channels. This “self-service” option not only facilitates the creation of content, but also contributes to uniform communication across all touchpoints in omnichannel commerce.
• Chief Marketing Officers (CMOs) and other C-level executives also benefit significantly from a PIM. It provides them with a central and reliable data source that enables them to make informed strategic decisions and maintain a comprehensive overview of all product data. At the same time, PIM contributes significantly to reducing ongoing business costs and shortens the time to market for new products.
• For the IT department, the PIM is an essential tool for integrating and managing the exchange of data between different company systems such as ERP, CRM and DAM. It ensures that technical processes run smoothly and data security is guaranteed, which in turn increases the efficiency of the entire company.
• While in most cases Product management only provides a few active users, this department benefits most from the indirect relief that a PIM offers them. After all, product information no longer has to be distributed manually within the group; instead, all locations and departments have independent access to the data pool.

Which industries benefit from a PIM system?

This type of business software is particularly beneficial for industries where managing large amounts of product data is crucial. Here are some examples:

• Retail: PIM solutions are used here to regularly update product information and distribute it across various channels such as online stores, print catalogs and mobile apps. This ensures consistent and accurate product presentation.
• Manufacturing industry: Companies in this sector use PIM systems to consistently store complex product data, including technical specifications, parts lists and compliance documents. This simplifies data management and increases accuracy.
• Fashion and clothing industry: In this industry, such systems help with the management of product ranges, size information and seasonal collections. They ensure that this information is consistently available across different sales channels.
• Food and beverage industry: PIM solutions support the management of ingredient lists, nutritional information and packaging information. They ensure that this data is communicated accurately and consistently across all channels.
• B2B sector: Companies in the B2B sector benefit from PIM because it makes it easier to manage extensive catalogs and technical product data. This enables this information to be passed on efficiently to partners and customers.

PIM integrations and interfaces

A decisive advantage lies in their ability to interact automatically with other company systems and exchange data. Integrations and interfaces play a central role in ensuring the flow of information between different platforms, including:

These links create a single source of truth where all systems can access the same, always up-to-date data. This minimizes duplicate data entries and reduces the risk of inconsistencies.

In addition, integration with e-commerce platforms and marketplaces enables product information to be provided quickly and easily, which is particularly beneficial for companies with extensive omnichannel strategies.

The flexibility of PIM software to support various API interfaces ensures that companies can make optimum use of their existing IT infrastructures. This facilitates implementation in their own tech stack and makes the entire data management process more efficient and scalable.

In this way, product content syndication, i.e. the distribution of product-related content, is also significantly streamlined.

Implementation of a PIM system in the Company

Planning and preparation

The successful introduction of PIM software requires careful planning and preparation. First, you should precisely analyze your company’s needs and define the requirements for the solution. Which product data should be stored centrally? Which sales channels are relevant?

Another important step is choosing the right PIM provider. You should make sure that the software can be seamlessly integrated into your existing systems such as Enterprise Resource Planning (ERP) and Master Data Management (MDM). Support for standards such as XML for data exchange is also an important criterion.

Free Trial

A non-binding test phase is a good way to get to know the functions of the software and find out whether it meets your company’s requirements. During this phase, you can test the system, import test data and set up initial workflows.

The non-binding test phase gives you valuable insights into how the system works and allows you to make any necessary adjustments before the final implementation. This ensures that the PIM system is optimally tailored to the needs of your company.